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Unconditional
Guarantee
TrueScribe guarantees that your audio files will be transcribed
at 99% accuracy rate and within contracted turn-around times-or
you will not pay for the transcription.
Quality & Accuracy
Our proactive process monitoring helps us achieve better than 99%
accuracy. Detailed reports track every file through every step of
transcription processing. An experienced team of trained medical
transcriptionists assure and record the quality of every report.
TrueScribe uses a four-point quality check system.
Turn-around Times
Our transcription teams work 24 hours a day, 7 days a week. Each
document is guaranteed to be delivered within 24 hrs, or you don't
pay! STAT turnaround times are also available upon request.
Dictation Options
TrueScribe offers dictation via two methods: toll-free telephonic
dictation and wireless handheld dictation devices. This flexibility
allows our clients to select the best solution to meet their needs.
Superior Technology
TrueScribe can integrate seamlessly with your current clinical processes
and health information systems. We pride ourselves on creating smooth
transitions for our transcription customers.
Support & Account Management
Each TrueScribe account has a dedicated account service manager
who works closely with TrueScribe's transcription teams, IT personnel,
and management. Account managers proactively anticipate our client's
needs. This gives you a single point of contact for all technical,
billing and contract questions. Our account managers also help create
customized templates for your needs and provide ongoing training.
Friendly and dedicated technical support is available 24/7/365 by
toll-free telephone.
Cost Savings & Competitive
Pricing
TrueScribe pairs its matchless service with unbeatable prices. Regardless
of the amount of volume your practice dictates, TrueScribe's solutions
are designed to save you money. Some practices save more than 40%
on their transcription costs!!!
TrueScribe offers special price packages for multi-user and high
volume accounts. All lines are billed according to the AAMT's (American
Association of Medical Transcriptionists) guidelines. TrueScribe
follows these guidelines and has implemented the 65 character line
count. We use a client-centric billing practice which looks after
your interests first!
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